Dark Brown Light Caramel | Sheitel Jewish Wigs

General

Why is Sarko Beauty hair of most premium quality in the industry?

Sarko Beauty designs all of its hair products with the highest quality ethically-sourced hair in the industry. All our products are 100% human hair with cuticles intact and aligned which means it can be heat-styled, shampoo and conditioned without damage, tangling or shedding. With proper care, our virgin human hair toppers and wigs can last in pristine condition for 1-2 years and our remy human hair extensions for at least 6-12 months. 

Quality

How long do virgin human hair wigs last?

Sarko Beauty 100% virgin human hair wigs stay in pristine condition for a minimum of months, with proper care.

What is the difference between remy human hair vs virgin human hair?

Virgin human hair means that it is unprocessed and comes from a single donor. In contrast, our remy human hair means that it went through minimal processing.  Both have all cuticles intact and aligned. Virgin human hair allows you to re-color and even bleach (with a professional stylist). If you want to re-color remy human hair, it is best to consult a professional stylist.  Do not bleach remy human hair, so that you avoid the hair becoming overprocessed. The plan is for healthy hair!

Why is human hair more expensive than synthetic?

Human hair is premium quality and can be re-colored, heat-styled, shampoo and conditioned without shedding or tangling. Generally virgin human hair stays in pristine condition for 1-2 years. Remy human hair normally lasts for at least 6-12 months with the right maintenance. Sarko Beauty does not sell synthetic hair as it cannot be heat-styled at high temperatures. Synthetic hair also sheds, tangles and damages easily after a short period of time.  We are a luxury hair brand, thus only sell human hair products. 

Color Matching

How can I get help finding the right hair color for me?

We have over 25 color shades or hair. If you are unsure, you can use our FREE color match service by submitting images of your hair in natural lighting. A Sarko Beauty mentor will reach out to you shortly after and give you an expert recommendation. Additionally, each order comes with a tester sample which you can try and if it doesn’t match, you can exchange for the right color. Because of the naturalness of our human hair, it’ll blend well even if there is a slight difference

Can I dye Sarko Beauty Virgin Human Hair Wigs?

Yes, all our wigs are made with 100% virgin human hair which allows you to re-color the hair without it shedding or tangling. We recommend taking it to a professional stylist to do the colouring for you. 

Can I dye Remy Human Hair Extensions?

Sarko Beauty’s team of professional hair stylists have already dyed the hair in various colours and technique, such as balayage, highlights, and lowlights so they are ready to use. With over 20 shades, we are sure you’ll find the perfect match for you. We do not recommend re-dyeing remy human hair extensions to avoid overprocessing and damage to the cuticles which would drastically shorten the lifespan of the hair. 

Hair Care

How often should I wash my wig?

This depends on how often you wear your wig. If you frequently wear your wig, we recommend washing it bi-weekly with Moroccan oil hydrating shampoo and use Moroccan/Argan oil to finish styling. This is amazing for hydrating the hair to ensure it stays moist. 

What is the proper way to brush my Sarko Beauty hair?

Our Sarko Beauty bamboo-bristled brush is designed and tested to cause the least amount of breakage and prevent unnecessary hair loss to your wig, hair topper, or hair extensions.

Always start brushing from the bottom and start by getting rid of tangles in short sections and then work your way up. You can also wash and condition the hair if you find that there are tangles. After use Moroccan/Argan oil and simply brush the hair, easily removing any tangles. 

Troubleshooting

How do I install my wig?

Great question! Our Sheitels and Silk Top Wigs just need to be securely placed on your head and use the adjustable straps to ensure that it fits snug. If you need up with installation of our lace wigs, you can refer to the video by Reality TV star Janelle Shanks at the bottom of each lace front and full lace wig product pages. Also, you can set up a virtual consultation with a Sarko Beauty mentor and we’d love to help you figure it out via video chat!

Can I wear my wig when it is windy?

Yes, you can wear our wigs in windy conditions without it being detected. If it is a lace front or full lace wig, just ensure adhesive is used during the installation.  

Ordering

Can I place an order via phone?

Yes, you can call our toll-free phone numbere: 1-833-447-2756 to place an order via phone. Also you can schedule a virtual shop where one of our mentors will be able to guide you virtually while your shopping. 

Returns & Exchanges

What’s Sarko Beauty’s return and exchange policy?

Please refer to our refund policy here - https://sarkobeauty.com/pages/return-policy

How do I return or exchange my product?

The buyer is responsible for return and exchange shipping charges. Please contact us prior to returning anything. It is important that the item is dispatched within the 7-day window.  Return the item to the below address:

Sarko Beauty

306-71 W 2nd Ave

Vancouver, Canada

V5Y 0J7

Shipping & Tracking Orders

How long will it take for me to receive my package?

Silk top wigs, lace front wigs, and Jewish sheitels are delivered within 14-21 business days. Our full lace wigs can take up to 28 business days for you to receive it. This is because there is a lot of meticulous hand labour by our talented designers to complete the unit. 

I haven’t received my order

Please text or call us at 1-833-447-2756 and we can give an update. You can also email support@sarkobeauty.com and we’ll look into things.